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Enquiries:1300 133 414
Client Services Manager
BlueCross Ivanhoe sets a high standard of aged care services in Melbourne's North Eastern suburbs. This residence features 178 large single rooms each with a private ensuite, as well as a cafe, cinema, beauty salon, landscaped outdoor spaces, luxurious indoor living spaces and much more: all delivered to the exceptional standard for which BlueCross is known.
Ingenious design has brought the outdoors in, with a vertical garden in the three-story glass atrium, where residents can sit surrounded by plants and sunlight but be protected from Melbourne’s unpredictable elements. Outdoor gardens have been designed with plenty of seating and shade, and level walking paths to promote exercise in the fresh air.
BlueCross Ivanhoe is a true ageing in place residence, which cares for and supports residents as their needs change. We offer a secure memory support wing for people living with dementia and a day respite program for people who choose to remain living in their own home but need support during the day.
At BlueCross Ivanhoe, caring for you is our priority. Our team includes registered nurses and qualified personal carers, who are available 24 hours a day, 7 days a week. We are committed to best practice, ensuring personalised care for each and every resident.
Quality aged care and social lifestyle in the heart of Ivanhoe
Key features of BlueCross Ivanhoe
- 178 rooms
- Multiple room designs including suites
- Specialist dementia care wing
- Modern lounge and dining areas
- Terrace cafe
- Private dining room
- Day respite program
- Secure gardens and balconies
- Intimate lounges offering terrace and balcony access
- Tea and coffee lounge
- Hair and beauty spa
- Underground parking.
All rooms are generously sized, including a private ensuite, high quality fittings and furnishings, large windows or juliet balconies that can be opened for fresh air. Most rooms have views of Ivanhoe or out to the city.
- Electronic King single height adjustable bed
- 40 inch wall-mounted TV
- Built-in robes
- Lockable side table
- Nurse call system.
Suite with all inclusions of a standard room, plus:
- Walk-in robe
- Desk and chair
- Side table
- Separate living space with small dining table and chairs
- Additional armchair
- Kitchenette with sink and mini-fridge.
To ensure the highest possible quality care, our Residence Manager oversees a team of dedicated and qualified care professionals, including a Clinical Care Coordinator, nurses and personal carers.
Our care model is flexible and responsive to individual care needs even as they change, including the provision of specialised nursing care and palliative care if needed. This person-centred approach is designed to support each resident to maintain their dignity and independence wherever possible.
We are committed to consistency and quality of care and implemented an initiative in 2016 to reduce (and ultimately cease) use of agency staff in our residences. This means our nurses and carers are regular staff who know the residents and are familiar with their needs and preferences.
We also work with a range of partners on programs to support social, physical, emotional, psychological and spiritual wellbeing to ensure the best overall health outcomes for each resident.
Our leisure and lifestyle team meet with each resident to learn about their interests, and then incorporate these into the daily activity calendar. Our staff provide a holistic approach to care and services, inviting and including members of the wider community into the lifestyle program at BlueCross Ivanhoe.
Activities take place all over the residence including the outdoor spaces, sitting rooms, men’s shed, or the large multipurpose room. Residents also enjoy access to the cinema, library, computer station and gardens.
Visitors are also an important part of our resident’s lives, we want to make visits enjoyable and convenient. Visitors are welcome to join residents for a meal, for activities, to come along for special events, or simply to pop in whenever it suits for a tea or coffee in the cafe and chat in the comfortable surrounds.
The dining experience at BlueCross Ivanhoe provides residents with beautifully appointed dining rooms and intimate private dining areas. It is important to us at BlueCross that all our food is freshly prepared on site. Choices are available at every meal and we regularly seek residents' feedback and suggestions regarding the seasonal menu.
At BlueCross Ivanhoe hairdressing and beauty treatments can be arrange in our luxurious onsite salon along with therapeutic or relaxing therapies to be enjoyed in our Wellness room.
Other allied health services such as physiotherapy, podiatry, audiology, dental services, speech pathology and more will be available to suit residents’ needs.
BlueCross Ivanhoe will also have a specialist dementia care unit that will provide care for people using the STARLife dementia care program.