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Box Hill

48 Dorking Road,
Box Hill
VIC 3128
Click here to view map

Phone:03 9805 6900

Fax:03 9805 6995

Enquiries:1300 133 414

Residence Manager

Sally Marshall

Client Services Manager

Anna Zvedeniuk


Permanent Care
Dementia Care
Ageing in Place
Number of places available
Permanent Care
Dementia Care
Ageing in Place
Number of beds

Join a tour - available on Tuesdays at 2pm and Thursdays at 11am




Welcome to BlueCross Box Hill, our *award-winning residence which combines modern aged care with contemporary living. Opened in October 2018, it is a place you will be proud to call home.

Spanning three levels, this 216-bed residence features both single rooms and apartments, all with private ensuites as well as a host of world-class facilities including a memory support environment for people living with dementia. Amenities include several lounges, dining and sitting rooms, activity areas, gymnasium, consultation and treatment rooms, cinema, library, hairdressing salon, private dining room and a café.

In a first for BlueCross, the layout of the residence has been designed in consultation with a Feng Shui specialist to ensure harmonious spaces and an environment that supports optimal health and wellbeing.

At BlueCross Box Hill, caring for you is our top priority. We are committed to providing you with the best possible care, ensuring you are well supported every step of the way as your needs change. If you are looking for a residence that offers ageing in place, we invite you to inspect BlueCross Box Hill.

*AWARD: BlueCross Box Hill was awarded the Innovation Award at the City of Whitehorse Built Environment Awards in June 2019 for its design, architecture and landscape.


Key features of BlueCross Box Hill

  • 216 beds
  • Single rooms and apartments, all with private ensuites
  • Specialist memory support environment
  • Modern lounge, dining and sitting areas
  • Private dining room
  • Conservatories, terraces and balconies overlooking landscaped gardens
  • Cinema
  • Library
  • Gymnasium
  • Café
  • Men's shed
  • Hairdressing and beauty salon
  • Underground parking


BlueCross Box Hill offers a choice of 216 beds (standard and apartment) in multiple room designs, all with private ensuites. They are all generously sized and feature high-quality fittings and furnishings, and large windows or juliet balconies for you to enjoy the fresh air. Many rooms have gorgeous views of the Box Hill area or out to the city.

Single Room includes:

  • King single bed
  • Built-in robe
  • Ensuite bathroom
  • In-room heating and cooling
  • 24-hour call system
  • 40-inch TV
  • Armchair
  • Bedside drawers

Apartments with all inclusions of a single room plus:

  • Sofa
  • Additional armchair
  • Second 40-inch TV
  • Dining table and chairs
  • Kitchenette
  • Walk-in wardrobe

Room descriptors & pricing



To ensure the highest possible quality care, our Residence Manager oversees a team of dedicated and qualified care professionals, including a Clinical Care Coordinator, nurses and personal carers.

Our care model is flexible and responsive to individual care needs even as they change, including the provision of specialised nursing care and palliative care if needed. This person-centred approach is designed to support each resident to maintain their dignity and independence wherever possible.

We are committed to consistency and quality of care and implemented an initiative in 2016 to reduce (and ultimately cease) use of agency staff in our residences. This means our nurses and carers are regular staff who know the residents and are familiar with their needs and preferences.

We also work with a range of partners on programs to support social, physical, emotional, psychological and spiritual wellbeing to ensure the best overall health outcomes for each resident.


At BlueCross Box Hill, you will be able to enjoy a wide range of social and physical activities at your own pace. Our leisure and lifestyle team will meet with each resident to learn about their interests and then incorporate these into the daily activity calendar.

Activities can include art classes, exercise, gardening, craft group, bingo or even a bus outing to visit a nearby attraction. Whatever your passion may be, our bustling social schedule will always have something interesting and suitable for you.

Residents also enjoy access to the cinema, library, café and landscaped gardens, giving you choice to spend your time the way you want.


Satisfy your taste buds with our nutritious and delicious food, prepared on site daily by our chef from the freshest ingredients. Indulge in our weekly specials, and have your food cooked to your liking at our specialised kitchen while you watch. Rotational seasonal menu is also available to cater to many tastes and cultural needs. Choose to eat in our beautifully appointed dining rooms with other residents, or dine in our private dining room - the choice is yours.

Enjoy the many allied health services being offered such as physiotherapy, podiatry, audiology, speech pathology and more. And if you are looking for some pampering, our hairdressing and beauty salon is available on site to leave you glowing from head to toe.


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