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    BlueCross Cresthaven

    Boutique aged care in a
    refined community set in the
    leafy surrounds of East Malvern


1A The Avenue,
Malvern East
VIC 3145
Click here to view map


Enquiries:1300 133 414

Residence Manager

Sandra Pacillo

Client Services Manager

Fiona Holmes


Permanent Care
Ageing in Place
Number of places available
Permanent Care
Ageing in Place
Number of beds

Welcome to BlueCross Cresthaven, a luxurious three-storey aged care residence in the heart of Malvern East. Newly opened in September 2019, this contemporary yet welcoming residence provides quality aged care to 103 people and features the latest advances in aged care technology.

It is close to parks and shops, encouraging residents to remain connected with their community and lead active lifestyles. Iconic Chadstone shopping centre and Glenferrie Road are just a short trip away. BlueCross Cresthaven is purpose built to support the changing needs of older people, making it a truly ageing in place residence and a place you will be proud to call home.


Open for viewing from Monday to Friday between 10am to 4pm, or by private appointments. Call us on 1300 133 414 for more information.



Key features of BlueCross Cresthaven

  • 103 beds
  • Single suites and apartments, all with private ensuites
  • Lead lighting and terracotta gargoyles from the existing home
  • Café
  • Cinema
  • Private dining
  • Club lounge
  • Multipurpose studio
  • Basement carpark
  • Landscaped courtyards
  • Winter garden


Choose from 103 rooms, including single suites and apartments, all with private ensuites. Our spacious rooms sizes range from 23m2 to 71m2, with options to bring your much-loved pieces from home. Some rooms have elevated views of the suburb or city views.

All rooms include:

  • King single bed
  • Quality cabinetry including built-in robes
  • Ensuite bathroom with swing arm toilet
  • In-room heating and cooling
  • 24-hour call system
  • 40-inch smart TV
  • Armchair
  • Bedside drawer
  • Motorised block out blinds and sheer curtains

With a selection of Apartments including:

  • Sofa
  • Additional armchair
  • Side table
  • Additional bedside table
  • Second 40-inch smart TV
  • Dining table and chairs
  • Kitchenette
  • Walk-in wardrobe
  • Balcony with outdoor furniture

Room descriptors & pricing



To ensure the highest possible quality care, our Residence Manager oversees a team of dedicated and qualified care professionals, including a Clinical Care Coordinator, nurses and personal carers.

Our care model is flexible and responsive to individual care needs even as they change, including the provision of specialised nursing care and palliative care if needed. This person-centred approach is designed to support each resident to maintain their dignity and independence wherever possible.

We are committed to consistency and quality of care and implemented an initiative in 2016 to reduce (and ultimately cease) use of agency staff in our residences. This means our nurses and carers are regular staff who know the residents and are familiar with their needs and preferences.

We also work with a range of partners on programs to support social, physical, emotional, psychological and spiritual wellbeing to ensure the best overall health outcomes for each resident.


At BlueCross Cresthaven, you will be able to enjoy a wide range of social and physical activities at your own pace. Our leisure and lifestyle team will meet with each resident to learn about their interests and then incorporate these into the daily activity calendar.

Activities can include art classes, exercise, gardening, craft group, bingo or even a bus outing to visit a nearby attraction. Whatever your passion may be, our bustling social schedule will always have something interesting and suitable for you.

Residents also enjoy access to the cinema, library, club lounge, café and landscaped courtyards, giving you choice to spend your time the way you want.


Enjoy world class facilities in a warm and welcoming environment. Satisfy your tastebuds with freshly cooked, nutritious meals to cater to different tastes and cultural needs. Invite family and friends to join you for meals, activities or special events. The private dining room can be booked for family occasions.

Enjoy the many allied health services being offered such as physiotherapy, podiatry, audiology, speech pathology and more. And if you are looking for some pampering, our hairdressing and beauty salon is available on site to leave you glowing from head to toe.


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