We strive for excellence and have become a leading provider of aged care in Victoria. Our philosophy focuses of the needs and wants of the individual. We cater to their specific requirements based on physical and emotional needs, background, cultural and spiritual wishes and their personality and lifestyle preferences. This allows us to provide an enriched quality of life and a sense of wellbeing for all our clients.
You can call us for help and advice on choosing the right residence for you or your loved one. Call 1300 133 414 or find out where our residences are located here.
BlueCross Advantage
Whether you need care at your place or one of ours,we have a full suite of services to meet your needs - that is the BlueCross advantage.
Complete levels of care
Each person is different. So at BlueCross we recognise that our residences need to be responsive to individual needs.
Low care
Low care is for clients who need some help, but do not have very complex ongoing care needs, and need some assistance with daily activities, personal care, and minor medical care.
High care
For clients requiring higher physical dependence and a greater degree of specialised nursing care, pain management and more complex medical care.
Memory support
Memory support is a specialist program to positively manage dementia (which includes Alzheimer’s disease or other forms of dementia).
Respite
Carers need a break too and respite is offered to support carers in their role. We can also provide short-term accommodation for clients while family are away on holidays.
Extra services
BlueCross Extra Services residences offer that little bit more than just aged care. You can expect more luxurious accommodation, additional allied health services, therapies, lifestyle programs, additional menu choices as well as our exceptional care.
Ageing in place
Ageing in place refers to an aged care residences that offer both high and low care, and residences where you can stay on even if your care needs increase.
Our staff
At BlueCross, we believe our staff are our most important resource. Our staff engage with our clients, day in day out, to ensure a superior level of care for everyone. Whether they require high care, low care, palliative care, respite, care at home or other supportive services. All our staff follow the STARFish principles which are an invitation to re-awaken the self-trusting, creative spirit within each person. It inspires our staff to start new conversations about what’s possible and to develop positive attitudes about how we show up to work and continue throughout each day.
The STARFish principles are to choose your attitude, be there, make their day and have fun
We believe in a personalised, individual approach to care and our specialised staff aim to meet individual physical, clinical, emotional, cultural, spiritual and social needs. Our VIPS approach to person centred care focuses on valuing each person, their uniqueness, their personality and what makes them special. Life is an individual’s journey and it’s our aim to make the end of that journey full of special memories, in a caring, sociable, safe and fun environment.
To arrange a personal tour of one of residences or for more information about our other services including home care and respite call 1300 133 414.
