The BlueCross advantage

Whether it's care at your place or one of ours, BlueCross will be there to help you.

The BlueCross advantage offers our clients a unique mix of home based care and residential services.We have the flexibility and responsiveness to ensure a smooth transition through our services as your care needs change.

So whether you need care at your home or one of residences, for one hour or 24 hours a day, BlueCross will be there to help you. 

At BlueCross we promote dignity, respect, choice, integrity, independence and engagement for all residents, clients and staff.  Our commitment is to provide the highest possible quality of life with the best health outcomes for each individual.

All our clients experience the BlueCross advantage – reputable provider, quality services delivered within a person centred care framework, seamless access to both our community and residential services,  professional and experienced staff, and importantly choice and flexibility around care options and delivery.

The client can have as much or as little role in developing the service plan and organising the services as they wish and systems can be put in place to meet the flexibility needs of each client and their family or carer.

Our focus is on wellbeing, not just the practical but also the whole needs of the person. This means not just providing the basics of personal and home care, looking at just the physical needs and keeping things clean, but listening to the emotional and social needs of someone too.  Looking outside the square of a written plan of what you need but also asking what you want to maintain an active, social and happy lifestyle.

With specialised staff we can tailor an individual suite of services to meet particular physical, clinical, cultural and social needs. 

Person centred care planning is all about keeping people physically, emotionally and spiritually well, focussing on a person’s capacities and abilities. When listening and understanding information about the person we ask questions and undertake assessments holistically. This requires us to focus on physical, emotional, intellectual, occupational, community, social, happiness and traditional/spiritual/ cultural wellness.

We are not new at this! Our quality has evolved from experience.  BlueCross Community and Residential Services has been providing care and support within aged care and the community since 1993.  Care at Home supports over 1500 clients in their homes, including 75 Government funded Community Aged Care Packages (CACP). BlueCross also operates residences throughout Victoria and accommodates over 1400 residents. 

Now one of Victoria’s leading community and aged care providers, BlueCross is committed to creating an environment whether in your home or one of our residences, where all clients feel engaged, enjoy life and have fun. 

BlueCross maintains a vision to be recognised as a leader of best practice in the delivery of community and aged care services.  A dynamic organisation, BlueCross is supported by a team of great staff, who are willing to challenge traditions and change the face of community and aged care.

With a long history of embracing change, BlueCross’ progressive approach in the delivery of care is evident across all of our services.

To learn more about how BlueCross Care at Home and Residential services can tailor a suite of services to address your individual requirements please contact BlueCross on 1300 133 414.