We offer the unique ability to navigate effortlessly between a range of support services, whatever level of care you need, across the complete continuum of ageing, BlueCross is aged care at it’s best.

Call us on 1300 133 414 to find out more about our services, you can see where our homes are located here.

Finding aged care services that cater to your needs can be daunting. It’s something that many people don’t consider until they have to. This can make the decision feel pressured and rushed. You need to be confident in the provider you choose and certain that the nursing and personal care of your loved one will be of the highest standard. It’s also important that their emotional needs are taken care of, so they can enjoy life in a positive, friendly, caring environment.

An individual approach

Everyone is different, with their own personality, background, beliefs and hobbies. We believe that the key to first-rate aged care is to identify and promote this whenever and wherever possible.  We know we’re part of our clients’ journey, and we aim to make the latter part a positive, healthy experience by focussing on their uniqueness. 

BlueCross offers a service that encompasses the physical, emotional, intellectual, occupational, social and spiritual needs of the individual. Here are just some of the questions we ask when getting to know a resident:

What are your hobbies and interests? 
How this can be incorporated into daily life? 

What are your physical abilities? 
How can you be mentally stimulated?

What is your background? 
Where did you grow up? 
What have you experienced throughout life?

Do you want to be sociable or do you prefer your own company?  How can we facilitate this?

Do you need emotional support?  How can we help you feel secure and more content?

The Starfish principles

By following the STARFish principles, BlueCross aims to create the highest quality service in aged care. Our residences develop an atmosphere where all our clients and staff are engaged, have fun and most importantly, get the most out of life irrespective of age. We aim to make a difference in peoples lives whilst focusing on the provision of quality and person-centred care.  

Choose your attitude
At BlueCross we believe that attitude is a choice and we choose to work in a professional, accountable and fun-filled environment.

Be there
BlueCross staff ensure that we’re with you at all times, listening, engaging and giving each person our undivided attention.

Make their day
BlueCross staff strive to make someone’s day or moment, through a small act of kindness or an unforgettable engagement we can turn even routine encounters into special memories.

Have fun
BlueCross staff believe in having fun at work, with each other and with our clients. Having fun ensures that all tasks, large or small, simple or difficult, can be accomplished in a positive environment with positive outcomes for everyone.

Book your own personal tour of one of our residential facilities, where you’ll see the difference for yourself. Or, for further information about all our aged care services; home, respite and convalesce care, call us on 1300 133 414.