Phone:03 9208 6500
Fax:03 9208 6599
Enquires:1300 133 414
Client Services Manager
BlueCross Highgrove in Kew provides quality aged care as well as respite care (a short term stay in a nursing home) for 49 people in a warm, community atmosphere.
Our attentive staff, including qualified nurses, personal care attendants and lifestyle team, provide high quality care and activity programs and are always happy to help. Located just minutes from Kew Junction, we ensure residents can maintain access and connections with the wider community.
At Highgrove, we believe in delivering discerning care in a close-knit, polished setting. We invite you to come and experience it for yourself.
Quality aged care and social lifestyle in the heart of Kew
FeaturesOn the ground floor, BlueCross Highgrove has an open plan lounge and dining room, which looks onto a welcoming courtyard. This landscaped courtyard is ideal for residents who enjoy the fresh air and sunshine, and the occasional barbeque.
On the second floor, is a large lounge featuring bifold doors opening onto a terrace. There is also a book corner and numerous sitting nooks around the residence for moments of quiet reflection or a cup of tea with family and friends.
Creating ambiance are the gas log fireplaces, centrally controlled climate, contemporary fittings and discerning décor throughout that reflect the tones of the natural environment.
Adding to the amenities are a day spa, onsite hair salon, computer and wireless internet access.
BlueCross Highgrove offers 49 rooms with Standard, Deluxe, Superior Deluxe, Apartment and Superior Apartment-style accommodation. Rooms may have views of and secure access to the private courtyards and balconies, as well as views of the streetscapes or cityscapes.
Descriptions of the five room types and the associated costs are detailed on the link below.
Room descriptors & pricing
To ensure the highest possible quality care, our Residence Manager oversees a team of dedicated and qualified care professionals, including a Clinical Care Coordinator, nurses and personal carers.
Our care model is flexible and responsive to individual care needs even as they change, including the provision of specialised nursing care and palliative care if needed. This person-centred approach is designed to support each resident to maintain their dignity and independence wherever possible.
We are committed to consistency and quality of care and thus implemented an initiative in 2016 to reduce (and ultimately cease) use of agency staff in our residences. This means our nurses and carers are regular staff who know the residents and are familiar with their needs and preferences.
We also work with a range of partners on programs to support social, physical, emotional, psychological and spiritual wellbeing to ensure the best overall health outcomes for each resident.
STARLife dementia care model
People living with dementia experience symptoms that may affect their memory, thinking, behaviour and ability to perform everyday activities. At BlueCross, we specialise in dementia care and through STARLife, our exclusive research-based dementia care model, provide tailored programs within the residence to improve the quality of life for people living with dementia.
BlueCross Highgrove's comprehensive and diverse lifestyle and therapies program has activities such as neighbourhood walks, music therapy, bus outings, physiotherapy sessions, armchair yoga and meditation.
Those who enjoy a cosmopolitan lifestyle will relish Highgrove's proximity to the café culture of Kew Junction, South Yarra and the city, and some residents will love the urban landmarks that may be visible from their rooms.
To ensure everyone is engaged and able to participate, residents at BlueCross Highgrove are invited to contribute towards its leisure and lifestyle program via monthly meetings and a suggestion box.
As an additional services residence, people at BlueCross Highgrove can access a wide range of options and services and are involved in decision-making. Residents have two choices of fresh, home-cooked and nutritious meals from a daily menu, with the option of wine with lunch and dinner.
BlueCross residences provide a high level of hotel services, with laundry, gardening, housekeeping, cleaning and maintenance all included.