Phone:03 9856 0999
Fax:03 9856 0998
Enquires:1300 133 414
Client Services Manager
BlueCross Broughtonlea in Surrey Hills offers permanent and respite care (short term accommodation in a nursing home) to 109 residents.
BlueCross Broughtonlea's advantageous position between inner and suburban Melbourne means if you love being out and about in the community, there are the shopping strips of cosmopolitan Camberwell, the RSL Club in nearby Box Hill and the parklands of Wattle Park all within easy reach.
As your health and wellbeing is always our priority, we ensure qualified clinical staff are on duty at all times, as well as trained personal care attendants.
We invite you to come and be a part of Broughtonlea's happy family and are certain you'll find it a friendly, caring and safe place to live.
Quality aged care and social lifestyle in the heart of Surrey Hills
A formal dining room is available for residents to book for special occasions, which opens onto an inviting courtyard that displays artworks created through the residence art therapy program.
Residents don't have to venture far to enjoy Broughtonlea's features—including a computer centre with internet access, a large hair salon, book shop, library and function room with cinema. The centrepiece of Broughtonlea is the designer piano lounge and Café Surrey, the on-site coffee shop that caters for residents and guests throughout the day.
BlueCross Brougtonlea offers 96 generous rooms with Standard, Superior and Deluxe style accommodation. Rooms may overlook the surrounding trees, courtyards, terraces or streetscape and some have a balcony or private access to the secure side garden or courtyard.
To ensure the highest possible quality care, our Residence Manager oversees a team of dedicated and qualified care professionals, including a Clinical Care Coordinator, nurses and personal carers.
Our care model is flexible and responsive to individual care needs even as they change, including the provision of specialised nursing care and palliative care if needed. This person-centred approach is designed to support each resident to maintain their dignity and independence wherever possible.
We are committed to consistency and quality of care and thus implemented an initiative in 2016 to reduce (and ultimately cease) use of agency staff in our residences. This means our nurses and carers are regular staff who know the residents and are familiar with their needs and preferences.
We also work with a range of partners on programs to support social, physical, emotional, psychological and spiritual wellbeing to ensure the best overall health outcomes for each resident.
STARLife dementia care model
People living with dementia experience symptoms that may affect their memory, thinking, behaviour and ability to perform everyday activities. At BlueCross, we specialise in dementia care and through STARLife, our exclusive research-based dementia care model, provide tailored programs within the residence to improve the quality of life for people living with dementia.
BlueCross Broughtonlea has a diverse and stimulating range of leisure and lifestyle therapies and activities such as outdoor walks, music and art therapy, bingo and social bus outings.
For BlueCross Broughtonlea's residents with a penchant for crafting and mechanics, the men's club gives you the chance to tinker, swap ideas and socialise with others.
If you love music and performance, you may like to join some of your fellow residents as a participant in the Broughton Singers group, where you'll get the chance to perform at special occasions and events.
Garden lovers will relish the chance to potter in the raised garden beds that dot some of the outdoor areas, while readers and knitters will love the background sounds of the fountain in the large internal courtyard.
Café Surrey is open seven days a week – its light-filled interior flows onto an outdoor terrace and is a great place to enjoy coffee and cake.
At BlueCross Broughtonlea, you'll enjoy a choice of fresh, sumptuous and nutritious a-la-carte cuisine prepared by an on-site chef, and the option of wine with those meals. Happy hour with drinks and canapés is also hosted with your visitors welcome to join you.
Those who enjoy being pampered will love visiting the salon on the ground level, for manicures and hairdressing services.
A range of allied health professionals offer services such as podiatry and physiotherapy are also available.
BlueCross residences provide a high level of hotel services, with laundry, gardening, housekeeping, cleaning and maintenance all included.