BlueCross High-level care residences
BlueCross Baradine
BlueCross Broughtonlea
BlueCross Darnlee
BlueCross Gardenia
BlueCross Hansworth
BlueCross Tarralla
BlueCross The Boulevard
BlueCross Westen Gardens
BlueCross Willowmeade
BlueCross Yarralee
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High-level care
All aged care residences must provide specified levels of care and services to residents. The care services provided vary according to whether the resident has ‘low-care’ or ‘high-care’ needs. There are some care services that all residents receive and there is additional support provided for high-level care residents.
Personal care and services
High level care residents receive care and support including:
- assistance with the activities of daily living including;
- bathing and grooming
- using the toilet
- eating
- dressing
- mobility
- maintaining continence or managing incontinence
- communicating with other people
- emotional support
- treatments and procedures (such as assistance with taking medication)
- recreational activities
- rehabilitation support
- assistance in obtaining health practitioner services and access to specific therapy services, and
- support for people with memory loss or confusion.
Hotel/accommodation services
All residents receive services relating to:
- maintenance of buildings and grounds
- accommodation
- furnishings
- bedding
- cleaning services
- general laundry
- toiletries - bath towels, face washers, soap and toilet paper
- meals and refreshments
- social activities
- provision of staff on call.
Additional requirements for high-level care
High care residents also receive:
- mobility aids e.g. crutches, walkers
- items to assist with toilet and incontinence management
- toiletries – such as tissues, toothpaste, denture cleaning preparations, shampoo, conditioner
and talcum powder.
If you have queries about high level care, please contact BlueCross on 1300 133 414.
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