Residential Aged Care
BlueCross residences pride ourselves on delivering high quality care in an attractive and welcoming environment that is safe and secure. We want our residents to feel part of a community, no matter what their needs. Our commitment is to provide the highest possible quality of life with the best health outcomes for each individual.
Visit us and see for yourself, you can click here to book your personal tour.
BlueCross has a dedicated client relationships team who work closely with acute hospitals, general practitioners, case managers and other external agencies. From low care to high care, palliative care, ageing in place, memory support, respite and convalescent care, we can find the right place and the right level of support and accommodation that is most appropriate for each person’s needs.
Aged Care at home
Your home, your choice, our care
We know that many people want to maintain living independently at home, so BlueCross Care at Home provides support to individuals and families to help them achieve this.
BlueCross Care at Home is committed to promoting the dignity and independence of clients and to facilitating the highest possible quality of life with the best health outcomes. With specialised staff available, we can tailor an individual package to meet your needs. Send us an email with details of the care at home you require.
Continued support as needs change
BlueCross provides flexible and responsive care to ensure a smooth transition through our services as individual care needs change. From Care at Home, ranging through low care to residential high care, our services cover the spectrum of aged care and enable ageing in place.
We engage professional staff in all care areas to provide continued support as needs increase and change. Our priority is for clients to remain healthy, happy and getting the most out of life.
To learn more about how we can to meet your individual care needs please contact BlueCross on 1300 133 414 today.
Person centred care
Person centred care is about a special and unique story, each client’s journey, past and present and the part we now play. By knowing what matters to the person, what makes them laugh and what makes them cry, where they have lived, worked, what they have done and what they still want to do!
It is about respecting and supporting choices whilst keeping the person comfortable and safe. It is about working with the client and the family, listening, learning and sharing about what is really important and what will ‘make their day’.
BlueCross values each client, their family and friends, staff and all other participants in a person’s care. BlueCross works with a range of partners on initiatives to support social, physical, emotional, psychological and spiritual wellness.
Every client is a VIP
BlueCross is committed to improving aged care in Victoria and follow the VIPS approach to Person Centred Care Brooker (2003) as follows:
V = valuing people - every person has value regardless of age or cognitive status
I = individualised care - using an individualised approach that recognises and promotes the uniqueness of the individual
P = personal perspectives - acknowledge and understand life from the perspective of the person
S = social environment - providing a social environment designed to meet the psychological needs of the individual
Call BlueCross and let us help you in find aged care that meets your family needs Call 1300 133 414 today.
