About Blue Cross

About Blue Cross

Blue Cross Community and Residential Services has been providing care and support within the aged care sector since 1993.  With 22 residences throughout Victoria, and one more being built, Blue Cross accommodates over 1300 residents, and provides community care to over 1500 clients including 75 Community Aged Care Packages.

Now one of Victoria’s leading aged care providers, Blue Cross is committed to creating an environment where residents and clients feel engaged, enjoy life and have fun. Blue Cross maintains a vision to be recognised as a leader of best practice in the delivery of aged care services.  A dynamic organisation, Blue Cross is supported by a team of great staff, who are willing to challenge traditions and change the face of aged care.

With a long history of embracing change, Blue Cross’ progressive approach in the delivery of care is evident across the facilities and services.

Your Wellbeing

Blue Cross’ key priority is the care of residents and clients.  With a focus on wellbeing, Blue Cross has developed stimulating living environments and leisure and lifestyle programs enabling residents and clients to enjoy a vibrant life.

Staff share the vision and embrace our STARFish principle of  being there for residents and staff, making someone’s day, choosing their attitude and also engaging in fun activities which make a difference in people’s lives whilst still focusing on the provision of quality and person centred care.  A trusted name in aged care, Blue Cross recognises that individual needs vary and endeavours to ensure all residents and clients are provided with responsive and adaptable care.

Our Commitment

Blue Cross Community and Residential Services is committed to promoting dignity, respect, choice, integrity, independence, engagement and fun amongst all residents, clients and staff.

The core values underpinning this commitment are:

• People

To develop and demonstrate strong leadership, motivation, support and resources, that results in empowered engaged employees

• Performance

To continually deliver to stakeholders a result that is more than what was planned for and expected

• Principles

To work with our values vision and mission and demonstrate these in our decision making and behaviours

• Passion

To have a passion for what we are doing and the ability for staff, residents and partners to spread that feeling throughout the organisation



Blue Cross Directors

David Eccles
Chairman of the Board and Managing Director

David is one of the founders of Blue Cross since 1993. He has extensive experience in the aged care industry and leads the company.  David oversees the Financial, IT and Maintenance departments as well as building developments. David is actively involved in ensuring that our STARFish Principles are supported and embraced by the Board

Carol Allen
Director and CEO

Carol has worked as a CEO in the community sector for over 20 years and been a Director of aged care services both residential and community for the last 5 years.  Carol joined the Blue Cross Board in 2005. Carol oversees the operations of Residential and Community Care, Marketing and Human Resources. Carol is available to support facilities with resident and staff meetings and will become involved if required for complaint management.  

She is also the president of the StarBright Learning Exchange, a not for profit organisation set up to establish a learning exchange with early childhood educators in Australia and South Africa to benefit young orphaned African children who have been infected or affected by HIV/AIDS and is on the Board of Gowrie Victoria.

Ernest Medina
Director & Business Development Manager

Ernest  has an Economics and Accounting background.  He has had 15 years experience as a Director of Project Finance for a large international bank and has considerable experience in finance and business development. Ernest joined the Blue Cross Board in 2005 and has been involved in the aged care sector as a Company Director providing home care, assisted living and aged care services for the last 5 years.

Phillip Eccles
Non Executive Director

Phillip is one of the founding Directors of Blue Cross and is Managing Director of Eccles Realty, a family owned business that has been involved in aged care transactions for over 55 years. He is also the Managing Director of AIM Software and has extensive expertise in the financial markets.

Greg Roder
Non Executive Director

Greg Roder has 25 years experience which spans the social infrastructure, resources, energy and investment banking sectors. Prior to joining AMP, Greg held executive positions with Esso Australia, Macquarie Bank and Standard Bank of South Africa, as well as with independent listed energy companies.