BlueCross Advantage

BlueCross provides flexible and responsive support and care. This ensures a smooth transition through our services as individual care needs change. Whether care is needed at a client’s home or at one of our residences, for one hour or 24 hours a day, BlueCross is there to help.

BlueCross offers the ability to navigate effortlessly between a range of support services, across the complete continuum of ageing.

Superior flexible care

At BlueCross we promote dignity, respect, choice, integrity, independence and engagement for all residents, clients and staff.

We believe our staff are our most important resource – they engage with our clients, day in, day out, to ensure a superior level of care for everyone, including high care, low care, palliative care, respite, care at home and other support services.

Our priority is for clients to remain healthy, happy and getting the most out of life.

Industry leading customer service

Excellent customer service is of paramount importance BlueCross and is essential to our success.

BlueCross has a dedicated Client Relationships team who provide our clients with a friendly and personalised experience to ensure that their needs are met and delivered to a high standard throughout the admission process.

Our Client Services Managers also have close relationships with acute hospitals, general practitioners, case managers and other external agencies, which allows us to work across the spectrum of aged care services.

  • care in your home
  • respite and convalescent care
  • residential care
  • transitional care from one level of care to another

Benefits

  • Continuum of care

    In home and residential services allow for a smooth transition of care as needs change

  • Varying levels of care

    Care level to suit your needs with high and low care, dementia care and respite

  • Person-centred services

    The focus is on the individual and tailoring services to best support you

  • Focus on holistic wellbeing

    It’s not just about care; it’s about emotional, spiritual, mental, physical and social wellbeing

  • Independence, choice and dignity

    Respecting and supporting each person’s choices while maintaining their independence and dignity

  • Customer service

    Support through the process of choosing and transitioning through aged care services



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