Leadership team

Alan Lilly

Chief Executive


Alan Lilly joined BlueCross as Chief Executive in September 2016.  Prior to this, Alan had held senior management and executive roles across a number of Health Services in Victoria and most recently, he was the Chief Executive Officer of Eastern Health.

Immigrating to Australia in 1986, Alan is a Registered Psychiatric Nurse by background with post-graduate qualifications in General Nursing, Health Services Management and a Master of Business in Health Administration.  In June 2016, Alan was appointed as an Adjunct Professor of Australian Catholic University.  He is an Associate Fellow of the Australasian College of Health Service Management and a Fellow of the Australian Institute of Management.

Alan’s professional interests are in leadership, culture, safety, quality and the resident/client experience.

Colin Holland

Executive General Manager - Finance & Corporate Services (CFO)


Colin joined BlueCross in September 2016. He has responsibility for the Group’s finance and information technology functions including statutory accounting, finance, taxation, treasury, accounts and payroll management and company secretarial. 

Colin has over 30 years’ experience in financial management, with the most recent 9 years in public health, as CFO for Melbourne Health, CFO for South Metropolitan Health in Perth, Interim CFO for Northern Health in Melbourne, and Interim CFO for Barwon Health in Geelong.  Previously from a predominantly manufacturing background, Colin had five years’ collective experience as Chief Financial Officer and Company Secretary for ASX listed hospitality group National Leisure & Gaming and for agri-food business Select Harvests; 13 in a variety of senior financial and commercial roles within South Pacific Tyres; and three years as Divisional Financial Controller for the automotive division of Nylex.

Colin holds a Bachelor of Business (Accounting), a Master of Business Administration, and a Graduate Diploma of CSP.  He is a Fellow of CPA Australia, a member of Governance Institute of Australia, and a member of Australian Institute of Company Directors.

Julie Maya

Executive General Manager - Marketing & Client Relations

Julie joined BlueCross in 2006. In her role as General Manager, Client Relationships, Julie is responsible for effectively positioning the BlueCross brand within its target community and for developing and executing the Group’s marketing plan. The Client Relationships team supports the 23 BlueCross aged care residences and the Care at Home business by providing a gateway to the suite of BlueCross services.

Prior to her current role, Julie held the position of General Manager, Care at Home. She is a Registered Nurse with over 20 years’ experience in the aged care industry, including senior management positions within BlueCross and through ownership and operation of residential facilities.

Penny Hobson

General Manager, Care at Home

Penny joined BlueCross in 2013. She has responsibility for Care at Home services, to manage operations and to expand services supporting the growth of Care at Home. Care at Home is a vital part of BlueCross' services, supporting clients to remain at home and also enabling a seamless transition between care options for clients.

Prior to joining BlueCross, Penny worked extensively in community care service delivery and in acute care strategic and service planning. Penny is a Registered Nurse and holds qualifications in Business Management. She has over 20 years’ experience in healthcare services.

Robert Harris

Executive General Manager - Property & Infrastructure

Rob joined BlueCross in 2010 as the General Manager Property, during which time he was responsible for the acquisition and development of a number of BlueCross residences, as well as management of the property team, including the ongoing maintenance and refurbishment of existing residences. In 2013, Rob stepped into the Property Development Manager role, where he was focused on the management of new builds.

In his current role as Executive General Manager - Property & Infrastructure, Rob is responsible for overseeing both the maintenance and the property development teams.

Rob holds a Certificate of Technology in Building & Construction and a Post Graduate Diploma in Facility Planning & Management. In addition, he holds more than 14 years' experience in aged care property management.   

Verity Leith

Executive General Manager - Operations

Verity joined BlueCross with the acquisition of Third Age in 2007. In her time at BlueCross she has held positions including Residential Manager, Quality Support Manager, Quality Manager Community Care and Regional Manager. She currently has responsibility for the operations of the 23 residential services including financial accountability, regulatory compliance and quality of care.

Prior to joining BlueCross Verity worked extensively as a private consultant within the aged care industry – completing numerous audits of homes throughout Victoria for the Aged Care Standards & Accreditation Agency. She assisted in the preparation of ACAR applications and the development / implementation of quality frameworks into residential services. Verity is a Registered Nurse and holds a Certificate in Critical Care Nursing and a Bachelor of Education (La Trobe University). Verity has over 30 years’ experience in nursing with the last 14 solely in the area of aged care.

Wendy Starkey

Executive General Manager - People & Development

Wendy joined BlueCross in 2010 as the General Manager, People and Culture and is responsible for Human Resources, Learning and Development, Work Health Safety, Recruitment and Retention and Workplace Relations. Immediately prior to this appointment Wendy held a similar role with The Sisters of Nazareth, a small not-for profit organisation with a national focus.

Her career in human resources spans more than 20 years across a number of sectors with a strong focus in leadership development and organisational change. Wendy holds a Master’s Degree in Management Education and Training (University of Melbourne) and is a member of the Australian Human Resources Institute (AHRI).

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